The Process
How NeighborMade Works
Connecting local makers with local shoppers — simple, transparent, and community-first.
For Buyers
Shop from local creators with confidence
- 1
Browse local products by category or city
Filter by category, price, and location to find exactly what you're looking for from makers near you.
- 2
Find a maker whose story resonates with you
Read each maker's bio, browse their portfolio, and see real reviews from your neighbors.
- 3
Purchase securely — payment is protected
Checkout with confidence. Your payment is held securely until your order is delivered.
- 4
Receive your handmade item, often within days
Your order ships from a local maker, so it often arrives faster than traditional online shopping.
For Makers
Grow your handmade business locally
- 1
Apply to join NeighborMade
Complete a short application. We review each maker to ensure quality and authenticity.
- 2
Build your storefront — add products, photos, your story
Create a beautiful profile showcasing your craft. Add photos, descriptions, and pricing.
- 3
Start receiving orders from local buyers
Your products go live and start appearing in browse results for buyers in your city.
- 4
Ship through USPS, UPS, or FedEx — you handle the shipping
Package your item with care and ship through your preferred carrier. Buyers receive tracking automatically.
- 5
Get paid automatically after each sale
After your order is confirmed, NeighborMade transfers your earnings minus the small platform fee.
Transparent Fees
NeighborMade charges a small marketplace fee on each sale. Makers keep the majority of every transaction. For example, on a $40 sale with a 10% fee, the maker receives $36 and NeighborMade receives $4. No hidden fees, no surprise deductions.